FAQ

Valeria is a fashion brand dedicated to empowering women through bold, high-quality, and stylish clothing and accessories. Our designs are crafted to make you feel confident, sexy, and beautiful.

We understand how important it is to find the perfect fit. Please refer to our detailed size guide available on each product page. If you’re still unsure, our customer service team is here to help you with sizing advice.

We process orders quickly, but if you need to make changes or cancel your order, please contact us within 24 hours of placing it. We’ll do our best to accommodate your request.

Once your order is shipped, you’ll receive a confirmation email with a tracking number. Use this number to track your order on our website or the carrier’s website.

We’re sorry for any inconvenience caused. If you receive a damaged or defective item, please contact our customer service team immediately with photos of the damage. We’ll arrange a replacement or refund for you.

We offer a hassle-free return policy. If you’re not satisfied with your purchase, you can return it within 30 days of receiving your order. Items must be unworn, unwashed, and in their original condition with tags attached. Visit our returns page for more details.

To return an item, contact our customer service team to initiate the return process. We’ll provide you with a return authorization and instructions on how to send your item back to us.